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Frequently Asked Questions
Once you have signed your lease, you can move in anytime 24 hours a day/7 days a week at our main location, and during our office hours at our annex location.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
Sign up for our No Late Fee Guarantee: Autopay through our website or you may speak to one of our customer service representatives; pay by credit card, check or money order
When you move in, you will be given your own gate code that will allow you access through the electronic security gate 24/7
You can use the Storage Calculator located under Resources on our webpage OR call our customer service representatives. We will be happy to help.
Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.
All contracts are month-to-month. However, we do require a 10-day notice before you move out.
No, we rent on a month-to-month basis unless the customer requests otherwise.
Checks, money orders, VISA, MasterCard, American Express, and Discover.
Yes, at select locations. We sell various moving supplies in our office at select locations only.
Yes, at select locations. You are welcome to use our complimentary carts to move in at select locations only.
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